White Paper

This 2010 white paper by the founder of the discipline of netnography provides a very clear and well-organized breakdown of the key terms, steps to research, and components of netnography. The article focuses on how social media understanding can drive innovation.

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This white paper addresses the role of the UK government, social media companies and Internet service providers (ISPs) in monitoring and policing the Internet for extremist and/or terrorism related content.

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